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Appointments

We are unable to specify a time for your call back from the clinician however where possible we will try and accommodate any access needs or requirements.

Quick links

How to Book an Appointment

Pharmacy

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a Pharmacist First.

To request a routine appointment in the next 7 days

You can now book selected appointments ahead of time online.

To request an urgent appointment for today (Monday to Friday)

I have an urgent health concern requiring on-the-day attention. Appointments can be booked by calling the surgery via the telephone after 8.00am.

To request an appointment for a Taxi Medical

These appointments need to be booked and paid for in person with the reception team.

Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours (after 6:30pm on weekdays and at the weekend – either Saturday or Sunday)

Please Note: Patients cannot refer themselves to this service but appointments may be made via our Care Navigation team during our usual opening hours.

The service is staffed by local Suffolk GPs and Nurse Practitioners in Ipswich, Felixstowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given an appointment for a telephone consultation and the Clinician will have access to your medical records which is why it is important for you to give us consent to share your medical record.

For any queries, please ask a member of our Care Navigation team.

If You Need Help With Your Appointment

Please tell us:

If there’s a specific doctor, nurse or other health professional you would prefer to respond.
If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
If you need an interpreter.
If you have any other access or communication needs.

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

VISIT NHS 111 ONLINE