You can now book selected future appointments online. This new service allows our patients an alternative way to book an appointment with the Doctor via our interactive website. You will need to register for interactive services with the practice first.
If you are already registered for online repeat prescription ordering the user name and password you have will now give you access to book your appointments online too and you do not need to register again.
HOW DO I REGISTER?
Registration is important to ensure you are the only person who can book appointments online.
To access these services online you will need to collect an application form from the surgery. Complete, sign and bring this to the surgery together with 2 forms of identification (one with a photograph and one recent document showing your name and your current address). If you have any difficulty with this please speak to one of our receptionists.
We will process your application and post your log in and password details to you. Once you receive this you should then be able to log on and begin booking your appointments online. You should change your password as soon as you have logged into SystmOnline.
WHICH APPOINTMENTS CAN BE BOOKED
You can currently book appointments online with any of our doctors up to six weeks in advance. You are able to book appointments up to 30 minutes prior to the appointment time. You can also cancel appointments no later than one hour before the appointment time.
WHAT’S THE FREE TEXT BOX FOR?
Please advise us of a telephone number we would be able to contact you on should there be any problem with the appointment on the day. It is helpful if you can advise us of the reason for you appointment, however this is not compulsary.
YOU CAN ALSO CANCEL APPOINTMENTS USING THE ONLINE ACCESS
BOOK ONLINE NOW
IS MY INFORMATION SAFE?
Security and availability
The service is available 24 hours a day, 7 days a week, 365 days a year. As with all websites, there may, however, from time to time be short periods when it is not available in order to carry out essential maintenance. BPC anticipates this will be a rare occurrence.
The website is simple and small meaning that most patients will have no trouble loading the page, whatever their internet provider, PC spec, or bandwidth.
The SystmOnline service has been fully tested by
TPP and CFH , and has been accredited. As such, it is fully secure.
TPP’s security statement:
“TPP is committed to protecting your privacy online. The personal information you enter on this website is strictly controlled. Information entered is available only to members of staff with appropriate access rights at your GP practice - i.e.those managing appointment booking, repeat prescribing and patient registration.Your personal information will not be shared with any third parties.”
All communication between the client/server is 128 bit encrypted.
Do not share your user name or password with anyone.
WHAT HAPPENS IF PEOPLE ABUSE THE SERVICE?
Please use the service responsibly. In the case of abuse BPC can revoke your log in details, stopping you accessing the service.