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Practice Policies

Data Protection Act and Confidentiality 

steth_keyb1The Practice is fully computerised and all clinicians use computers during their consultations. All your medical records are stored on computer (with comprehensive secure back ups) and all new consultations and medications are recorded electronically. All our staff use the computer for all areas of practice administration. We try to use as little paper as possible. We are fully registered under the Data Protection Act 1984. 

CONFIDENTIALITY OF PATIENTS RECORDS IS MAINTAINED AT THE HIGHEST LEVEL BY ALL STAFF 

We need to keep your records up to date so please inform the surgery of any changes of address or telephone number (or click here). 


Chaperone

There may be times when you would feel more comfortable with a chaperone in the room during your consultation. If so let us know, this person can be a relative or friend but if you are attending on your own, your doctor can arrange an appropriate member of staff to act as chaperone. 


Translation Service

The Practice offers use of the interpretation services provided by Language Line. Alternatively you are more than welcome to bring to bring your own interpreter to accompany you in your appointment.

Please inform the receptionist if you require the Language line service when booking your appointment so that we can book a longer appointment.



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